54 AIRTEL BUSINESS JOBS
- Hi, Airtel is hiring for solution Architect- Mid Market for Assistant Manager level.Inerested candidate can share their resume at anjali.singh@airtel.com\Job Title: Solution Architect – Business Solution DeskProposedJob Level: AMFunction: BSG Location: Gurugram, Bangalore Background : BSG – Solution Architect responsible to support Sales team in terms of understanding and meetingcustomer’s connectivity requirement right from the presales stage to the project execution stage. · Conceptualize & develop techno-commercial proposals & solutions, across verticals, using existing or new technologiesConsulting, Facilitation and Selling SkillsDesign of profitable, optimal and replicable Technical SolutionsVirtual Technical Presentation to customersClosely work with cross functional teams and stich solutions end to endTechnical Proposal creation - Analyze customer’s price expectations, indicate technical options in optimized offering Expected Key ResultsActivitiesSolution design ·Understanding customer’s requirement·Building the solution, its deliverables as per customer specificrequirements.Proposal building ·Making Proposal as per solution for customer needs·Revert within defined TATVirtual meeting with Customer for presentation/Solution/ proposal· Virtual Presentation to customers on his requirement & understanding ·Defining the scope of work in regards to Airtel deliverables – in-scope, out-of-scope etcgurugram
Solutions Architect- Mid Market
Hi, Airtel is hiring for Solution Architect- Mid Market role for BSG department for Airtel business.Interested candidate can share their resume @Anjali.singh@airtel.com.Location- Bangalore Job Description BSG – Solution Architect responsible to support Sales team in terms of understanding and meeting customer’s connectivity requirement right from the presales stage to the project execution stage.Conceptualize & develop techno-commercial proposals & solutions, across verticals, using existing or new technologiesConceptualize & develop techno-commercial proposals & solutions, across verticals, using existing or new technologiesConsulting, Facilitation and Selling SkillsDesign of profitable, optimal and replicable Technical SolutionsTechnical Presentation to customersClosely work with cross functional teams and stich solutions end to endTechnical Proposal creation - Analyze customer’s price expectations, indicate technical options in optimized offering Deliverables (Maximum 5-6 key responsibilities)Expected Key ResultsActivitiesSolution design· Understanding customer’s requirement· Building the solution, its deliverables as per customer specific requirements.Proposal building· Making Proposal as per solution for customer needs· Revert within defined TATCustomer presentation/Solution/ proposal· Presentation to customers on his requirement & understanding· Defining the scope of work in regards to Airtel deliverables – in-scope, out-of-scope etcStandardization & automation· Standardization of product offering, solution and proposal documents.· Automation of standard proposal documents basis standard inputs variables customer requirements.Decision levelPrime: Solution Designing1) Solution design2) Product recommendationShared: Decisions reached jointly with peers on a collective basis1) Feasibility planning2) CommercialsContributory: Makes a major contribution to a decision or policy judgment reached by others1) Techno-Commercial ProposalDemonstrated (Key competencies)· Understanding of technologies such as Ethernet, Wireless, various data applications requirements related to network and other emerging networking technologies and their commercial manifestations.· Good document writing skills· Customer Focus· Business Excellence and Innovation· Analytical skills· Good Presentation & communication skillsEducational Level Must have: BE / Diploma in Computers, Electronics & Telecommunications/Information Technology / MBA in ITIndustry Certifications:CCNA, CCNP, CCDP or equivalent industry certificationWorking ExperienceMust have: Around 8+ years’ experience in Telecom organization, Pre-Sales.bangaloreService Assurance Lead
We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before’.Function: Customer ExperienceJob Level: Senior ManagerPurpose of the Job•Build a one-to-one relationship with the SAM customers based on an understanding of customers, business environment. •The role involves going beyond brand building for AES products/ services and adding value to AES business by creating a personal, holistic and integrated service experience for the customer.Key Deliverablesthe CSM (Client Service Management) Organization & SAM Strategy for the Airtel Enterprise Services with the Customers.of Network Performance Measures & Undertake Periodic Reviews of Customer network Performanceand Deploy Measures to Improve Service Levels& Nurture Relationships with relevant people at Client Organization.opportunities to shore up recurring revenue opportunities Skills RequiredFocus and Customer first attitudeCommercial, process and Business Awarenessand go getter attitude.relationships building & workingCommunication and Impactand Personal Development.Educational QualificationsEngineering degree with MBA (Desirable) or Diploma / Engineering degree. Work Experience10+ years of technical operations and Customer Facing experience.gurugramSolutions Architect- Government
Solution Architect responsible to support Sales team in terms of understanding and meeting customer’s connectivity requirement right from the presales stage to the project execution stage.Customer engagement, developing large transformation projects and total network outsourcing projects Design of profitable, optimal and replicable technical solutions Technical presentation to customerConceptualizing and co-creating solutions, impactful discussions and presentations to CxO level Closely working with cross functional teams and stitching end to end solutionsTechnical Proposal creation - analyzing customer’s price expectations, indicating technical options in optimized offeringUnderstanding of Govt Business, RFI / RFP /EOI Lifecycle.Closely working with Product teams, OEMs and delivery teams for stiching end to end solution.Consulting for stitching RFPs with Government customers / Consultants.Handing over the solutions to the delivery team for seamless delivery of the projects.Product Knowledge – Connectivity (MPLS/P2P/ILL/BB), Security (Next gen Firewall, SIEM, ZTNA, DLP, CASB, VAPT, SOC), Data Center (On Prem, Colo, Private, Public Cloud), IoT Solutions, Voice Solutions (CCaaS, CPaaS)Certifications – Networking certifications like CCNA/CCNP, Cloud certifications like AWS or Azure or GCP Associate / ProfessionalThis role will require to support Entire South region from Solution point of view.( TN, Karnataka, Kerela, AP, Telengana, Puducherry). So frequent travelling to all these states for key accounts will be required.hyderabadProject Lead- Smart Metering
Job Description:We are seeking an experienced and highly skilled Program Manager / Project Manager (Smart Metering Project) with a minimum of 15+ years of proven expertise in program management, particularly within the realms of IoT (Internet of Things) and Cloud technologies. As a key member of our dynamic team, you will play a pivotal role in driving the successful execution of complex projects from initiation to completion.Level:- Sr Manager / DGMResponsibilities:Strategic Planning: Develop and execute strategic plans for IoT and Cloud projects, aligning with organizational objectives and technological advancements.Project Lifecycle Management: Oversee the entire project lifecycle, ensuring adherence to timelines, budgets, and quality standards.Cross-Functional Collaboration: Foster collaboration across diverse teams, including development, engineering, and operations, to achieve seamless project integration.Risk Management: Identify potential risks and develop mitigation strategies to ensure successful project delivery.Stakeholder Communication: Effectively communicate project progress, risks, and outcomes to stakeholders at various levels, both internally and externally.Resource Allocation: Optimize resource allocation to maximize efficiency and meet project goals.IoT and Cloud Expertise: Leverage in-depth knowledge of IoT and Cloud technologies to drive innovation and stay ahead of industry trends.Quality Assurance: Implement robust quality assurance processes to guarantee the delivery of high-quality solutions.Budget Oversight: Manage project budgets efficiently, ensuring optimal resource utilization.Performance Metrics: Define and track key performance indicators (KPIs) to measure the success and impact of projects.Qualifications:Educational Background: Bachelor's or Master’s degree in a relevant field.Experience: Minimum of 15 years of progressive experience in program management, with a focus on IoT and Cloud technologies.Certifications: Project Management Professional (PMP) certification or equivalent is highly desirable.Technical Skills: Proficient in IoT and Cloud technologies, with a solid understanding of software development life cycle (SDLC) processes.Communication Skills: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences.Leadership: Proven leadership skills, with the ability to inspire and lead cross-functional teams.gurugramProduct Marketing Manager B2B (3-6 Years)
Marketing Manager – Airtel BusinessWe are on the hunt for a product and regional field marketing manager to develop and execute marketing strategies to increase product awareness and adoption and drive region-specific marketing plan. If you are a data-driven, passionate experienced B2B marketer with demonstrable success in working with Data Center and Cloud portfolio, driving GTM strategies and can apply regional customer insights into marketing plans and deliverables, you are just who we are looking for. ResponsibilitiesMarketingof Awareness, Demand generation and sales funnel– Develop and implement strategies to drive awareness, demand, funnel and revenue along with business, product and performance marketing teams. Jointly responsible with sales and performance marketing to drive revenue and funnel for the assigned business segments and products.positioning, product launch and creative– Develop and own positioning and messaging that resonates with customers and differentiates our portfolio and its products from competitors. Work with the creative agencies to ensure creative stands out and is in line with brand guidelines. Partner with the sales and product team and provide the right inputs to launch/re-launch the products in the market with clearly defined goals and objective to drive sales.Content Development and campaigns– Conceptualize and craft product and solution messaging and content assets as per the customer journey to drive awareness and demand across channels – online, offline, website, social, direct and other channels. Work with leadership team to build key executive profiles across channels. with partners - Work closely with the alliance team to define and create joint GTM with OEM partners to achieve the target revenue and the right utilization of partner budgetscustomer, and competitive analysis – Work closely with the customer insights team and be the authority on the customer, the industry trends, and the other industry players. Keep a close track of market share and competition activity for assigned business solutions.enablement– Empower sales teams with the right pitch, battle cards, high-value sales tools, training, and assets to drive sales.engagement through experiences - Work closely with marketing leadership to determine key experiences (events, customer visits, online/offline engagements), own customer participation from start-to-finish (registration, attendance, etc.), and prove return on investment (ROI).– Serve as a company spokesperson and go-to portfolio expert.Field MarketingStrategy - Define and spearhead region-specific marketing plan that supports the regional sales strategyof Insights, Sales Funnel and Revenue - Act as regional marketing champion; work closely with the regional sales team to drive customer insights and then execute integrated campaigns for all products to drive demand gen and revenue.and Campaigns - Marketing Programs comprising of digital, social, email, webinars, events, workshops and other channels – that deliver on pre-defined awareness / consideration goals and revenue objectives.RequirementsStrong domain knowledge and market understanding of data center and cloud portfolioDemonstrated experience in setting and driving growth for portfolio/product lines through Brand and Content strategiesProven capability in driving marketing objectives through all the available channels (digital marketing, website, email, social media, GTM kits, thought leadership, analyst relations, events, digital connects, content) Proven track record in sales/field marketing including experience partnering with an enterprise sales team and driving region specific growthUnderstanding of regional markets. Be able to quickly translate sales and customer requirements into marketing strategies and deliver timely marketing programsDemonstrable experience collaborating with cross-functional teams, across geographies, including executive management, product management, operations, sales and marketingAbility to synthesize complex inputs into a compelling narrative, and bring a passion for driving improvements to the customer experienceEye for detail, ability to work with the designers/creative agency/editors and provide the right inputs for effective delivery of campaignsEffectively prioritize and multi-task, and have the ability to work in fast-paced and deadline focused environmentAble to work in ambiguity and lead the discussion to measurable outcomesSkills RequiredExceptional writing, reading and editing skills; ability to distil complex concepts into simple messagesAbility to multitask under pressure and meet deadlines with a positive attitudeInterpersonal communication skills Proven ability to thrive in an ambiguous environment and attitude to get things doneGood knowledge of marketing campaign platforms like Marketo/Eloqua/etc. Good knowledge of Google AdWords, SEM, SEOEducational QualificationsMBA (Marketing)Work Experience4-5 years of work experience Telecom/B2B/Services Marketing/SaaS companies and similar industriesgurugramCE Head
CIrcle CE HEadGURUGRAM, IndiaWe are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before’.Function: Customer ExperienceReporting To: Business HeadJob Level: Purpose of the JobRole is for circle lead for CE- Airtel business and the candidate would be Managing circle B2B Growth through customer Engagement and Experience.Key DeliverablesEnsure 100% service level adherence to business processesenhance the Revenue enhancement -Churn Control and Up-sell (Data and Voice)Fault Rate and SLAincrease Collection Efficiency : 0-60 days (data and Voice)Debts ReductionDelivery vs. Targetvirtualization through PFH, Self-care and Paperless bill media. Skills Requiredin Project Management + CollectionsManagementTeam ManagementEducational QualificationsFull Time graduate, preferably MBA/ PGDMWork Experience 15+ Years of experience in telecom(Preferred)puneZonal Sales Manager - SMB
Go-to-Market StrategyExecute the GTM strategy in the assigned zone with a team 10-15 Account ManagersBuild sales plans, forecasts, funnel and strategies to achieve sales targets and profitability growthDeliver as per the assigned targets for sales, revenue growth, churn and product mix for the respective zoneFocus on both Hunting and Farming initiatives in the assigned zoneAnalyze the Customer inputs captured by the team in the BUC (Bottom Up Construct) to build prospectsWork with Market Planning team for driving fiber network expansion in the identified potential B2B buildings and clustersEnsure the cascade and implementation of Serve-to-Sell model across the team for building and promoting stronger, long-lasting Customer relationshipsPeople Leadership:Ensure right hiring, team motivation and alignment to set goals and prioritiesTrack performance against the goals regularly, provide constructive feedback with relevant examples, and take corrective actionsConnect with Account Managers (Skip level connects) on weekly basis, seek feedback and take necessary actionIdentify learning needs of the team and partner with HR to get the same deliveredDrive regular rewards and recognition programs as per Central guidelinesTrend analysis & ActionReview the sales forecasts shared by the team and provide necessary support for closuresMake revenue forecast in line with the assigned target and take necessary action wherever requiredIdentify emerging trends in the geography, especially for the new products and plan to leverage the same along with the relevant stakeholdersKeep track of competition plans and market insights and use them for enhancing the ARPA, NAP in the geographymumbaiKey Account Manager_Start Up
Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOsDriving revenue enhancement in the accounts though effective account management, along-with retention of the existing revenueAugment solution selling, and drive new product penetration in emerging marketsCo-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn controlKey Competencies :Understanding of technologyCustomer Service OrientationKey Account Planning & ManagementExecutive Presence – ability to handle CXO discussionsCommercial AcumenAbility to devise creative ideas to attract the target customer’s attentiongurugramAccount Manager - Mid Market
About the RoleBuild strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOsDriving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenueAugment solution selling, and drive new product penetration in emerging marketsCo-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn controlMinimum qualifications:Bachelor's degree or equivalent practical experience.3+ years of B2B Sales Experience in Telecom/ Technology domainKey Competencies :Understanding of technologyCustomer Service OrientationKey Account Planning & ManagementExecutive Presence – ability to handle CXO discussionsCommercial AcumenAbility to devise creative ideas to attract the target customer’s attentionmumbaiZonal Sales Manager - SMB
Go-to-Market StrategyExecute the GTM strategy in the assigned zone with a team 10-15 Account ManagersBuild sales plans, forecasts, funnel and strategies to achieve sales targets and profitability growthDeliver as per the assigned targets for sales, revenue growth, churn and product mix for the respective zoneFocus on both Hunting and Farming initiatives in the assigned zoneAnalyze the Customer inputs captured by the team in the BUC (Bottom Up Construct) to build prospectsWork with Market Planning team for driving fiber network expansion in the identified potential B2B buildings and clustersEnsure the cascade and implementation of Serve-to-Sell model across the team for building and promoting stronger, long-lasting Customer relationshipsPeople Leadership:Ensure right hiring, team motivation and alignment to set goals and prioritiesTrack performance against the goals regularly, provide constructive feedback with relevant examples, and take corrective actionsConnect with Account Managers (Skip level connects) on weekly basis, seek feedback and take necessary actionIdentify learning needs of the team and partner with HR to get the same deliveredDrive regular rewards and recognition programs as per Central guidelinesTrend analysis & ActionReview the sales forecasts shared by the team and provide necessary support for closuresMake revenue forecast in line with the assigned target and take necessary action wherever requiredIdentify emerging trends in the geography, especially for the new products and plan to leverage the same along with the relevant stakeholdersKeep track of competition plans and market insights and use them for enhancing the ARPA, NAP in the geographynashikAccount Manager - Enterprise
Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOsDriving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenueAugment solution selling, and drive new product penetration in emerging marketsCo-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn controlTo work in alignment with processes on Data and VoicebangaloreKey Account Manager_Start Up
Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOsDriving revenue enhancement in the accounts though effective account management, along-with retention of the existing revenueAugment solution selling, and drive new product penetration in emerging marketsCo-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn controlKey Competencies :Understanding of technologyCustomer Service OrientationKey Account Planning & ManagementExecutive Presence – ability to handle CXO discussionsCommercial AcumenAbility to devise creative ideas to attract the target customer’s attentionmumbaiVoice Account Manager
The responsibility of the role holder is to grow voice sales, revenue and reduce churn from the assigned accounts. Organize and run customer engagement programs and drive new products penetration to ensure CMS and RMS growth in the assigned accounts.Key Deliverables Deliver Postpaid – COCP & COIP Net additions and Fixed Line Installation Targets per AOP target through channel productivity enhancement & creating new infrastructure.Increase footprints of the roadshow Drive plan upgrades Continuously enhance CMS through robust engagement Monitor sales performance in terms of customer numbers, revenue, ARPU, net ARPU, net Margin level, 0-6 months churn in different accounts and making strategic interventions for sustainable growth Be aware of competition plans & collect insights for market intelligence Monitor competition’s customer offerings and planning sales interventions for different class of clients.chennaiProject Manager- CCNP
Function: Customer ExperienceJob Level: Assistant Manager/Manager - L2/ L3 Engineer , CCNP Certified MandatoryPurpose of the JobThis role is responsible for project management and service delivery of all products & services.• Project management, planning and scheduling implementation of MPLS services.• On Time, within budget Implementation of the complete project• Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.• Enhance service delivery experience for the customer & revenue for the organizationKey Deliverablesengagement & communicationkick off meeting/call with Customerof customer dependenciesProject Plan with the customertracking & monitoring of project delivery& timely project status update to the customerStage tracking & ensure timely deliveryfollow ups, escalations and constraint resolutionof third party media/bandwidthCPE integration & testingplanned activities with the customers& Maximize revenue by faster deployment of project Skills Requiredunderstanding of project management concepts and methodologyrelationship management with customer, cross functional teamwritten and verbal communication skillsunderstanding of products, servicesplanning & execution skillsdo attitude & problem solving skillsthinking & analytical abilityorientation and eye for detailOrientationEducational Qualifications6 – 10 years project execution experience in Telecom/ISP industryCompleted CCNP certificationSound understanding of telecom technology,products & servicesWork ExperienceTechnical, preferably B.E/B.TechCS Hiring Testcommunication skillsplanning and execution skillsmumbaiSales Coordinator
Airtel is hiring for Sales Coordinator ( Preferring female diversity candidate) for Global business. Interested Candidate can apply or share their updated resume @anjalii.singh@airtel.com.Location- GurugramRole- Sales CoordinatorWork from officeJob Description-Key Deliverables • MIS reporting as per process.• Coordinate & close loop• Reduce time line for improve on TAT.• Coordinate & close loop the back end requirements by the sales team with various internal & external agencies & act as support structure to Sales team when required.• Continuous coordination with all partners• Steady data flow from sales in locations to the head office.• Cross functional coordination with backend functions• Data analysisSkills Required • Excellent computer skills - proficient in MS Excel, Access & Power point• Hands-on with Excel and other data processing tools• Strong analytical capabilities• Cross functional orientation Educational Qualifications • Bachelor DegreegurugramB2B Performance growth Marketing role(Linkedin Media Plan exp is must)
The Performance Marketing is a strategic and analytical professional responsiblefor developing, implementing, and managing effective performance marketing campaigns forAirtel Business to drive customer acquisition, engagement, and revenue growth. This roleinvolves leveraging various digital channels and data-driven insights to optimize marketingefforts, increase ROI, and achieve key performance indicators (KPIs).Responsibilities:1. Strategy Development:? Develop and execute comprehensive performance marketing strategies aligned withoverall business goals.? Collaborate with cross-functional teams to understand product offerings, targetaudience, and competitive landscape.1. Campaign Management:? Plan, execute, and optimize performance marketing campaigns across channelssuch as paid search, social media, display advertising, email marketing, and affiliatemarketing.? Monitor and analyze campaign performance metrics, making data-driven adjustmentsto optimize results.1. Budget Management:? Manage and allocate budgets effectively across various channels to maximize returnon investment.? Conduct regular budget reviews and provide recommendations for adjustmentsbased on performance insights.1. Analytics and Reporting:? Utilize analytics tools to track and measure key performance metrics.? Generate regular reports detailing campaign performance, trends, and actionableinsights.1. Conversion Optimization:? Implement A/B testing and other optimization techniques to improve conversion ratesand customer engagement.? Collaborate with the UX/UI team to enhance landing pages and user journeys.1. Audience Targeting:? Define and refine target audience segments based on data analysis and marketresearch.? Implement audience targeting strategies to reach the most valuable and relevantaudiences.1. Technology Integration:? Stay abreast of industry trends and emerging technologies to identify opportunitiesfor innovation and optimization.? Collaborate with the marketing technology team to implement and integrate tools thatenhance performance-marketing capabilities.1. Collaboration and Communication:? Work closely with internal teams, including marketing agencies, sales, and productdevelopment, to align performance-marketing efforts with overall business strategies.? Effectively communicate campaign performance, insights, and recommendations tokey stakeholders.Qualifications: ? Master’s degree in Marketing, Business, or a related field. Advanced degree orrelevant certifications are a plus.? Proven experience in performance marketing, with a record of accomplishment ofsuccessful campaign management and results.? Strong analytical skills and proficiency in data-driven decision-making.? In-depth knowledge of digital marketing channels, platforms, and best practices.? Excellent communication and collaboration skills.? Familiarity with marketing analytics tools and platforms.? Strategic mindset with a results-driven approach.noidaProduct Manager - National Long Distance
Defining & Executing Growth Strategy for the Producto New Products & Investments o Feature Enhancement Roadmapo Alliances and Partnerships for Business and RMS Growtho Identifying the market opportunity – customer segments and product / features to grow the revenueo Establish key messaging / branding for productManage the lifecycle of the productOperational Support, end to end process Monitor & Drive Initiatives to continuously improve customer experience # P&L: – Plan & Deliver the profitability targets for the product – Identify & Drive Key Cost efficiency initiatives for the respective costs – Continuously drive to improve cost structure so as to keep the product profitable and competitive in the marketgurugram- Telecommunications,Computer and Network Security,Computer Hardware Manufacturing
Key Account Manager_Start Up
Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOsDriving revenue enhancement in the accounts though effective account management, along-with retention of the existing revenueAugment solution selling, and drive new product penetration in emerging marketsCo-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn controlKey Competencies :Understanding of technologyCustomer Service OrientationKey Account Planning & ManagementExecutive Presence – ability to handle CXO discussionsCommercial AcumenAbility to devise creative ideas to attract the target customer’s attentionTelecommunications,Computer and Network Security,Computer Hardware ManufacturingMumbai - Telecommunications,Computer Hardware Manufacturing,Software Development
Zonal Sales Manager - SMB
Go-to-Market StrategyExecute the GTM strategy in the assigned zone with a team 10-15 Account ManagersBuild sales plans, forecasts, funnel and strategies to achieve sales targets and profitability growthDeliver as per the assigned targets for sales, revenue growth, churn and product mix for the respective zoneFocus on both Hunting and Farming initiatives in the assigned zoneAnalyze the Customer inputs captured by the team in the BUC (Bottom Up Construct) to build prospectsWork with Market Planning team for driving fiber network expansion in the identified potential B2B buildings and clustersEnsure the cascade and implementation of Serve-to-Sell model across the team for building and promoting stronger, long-lasting Customer relationshipsPeople Leadership:Ensure right hiring, team motivation and alignment to set goals and prioritiesTrack performance against the goals regularly, provide constructive feedback with relevant examples, and take corrective actionsConnect with Account Managers (Skip level connects) on weekly basis, seek feedback and take necessary actionIdentify learning needs of the team and partner with HR to get the same deliveredDrive regular rewards and recognition programs as per Central guidelinesTrend analysis & ActionReview the sales forecasts shared by the team and provide necessary support for closuresMake revenue forecast in line with the assigned target and take necessary action wherever requiredIdentify emerging trends in the geography, especially for the new products and plan to leverage the same along with the relevant stakeholdersKeep track of competition plans and market insights and use them for enhancing the ARPA, NAP in the geographyTelecommunications,Computer Hardware Manufacturing,Software DevelopmentMumbai - Telecommunications,IT Services and IT Consulting
Account Manager-Voice
Purpose of the Job:The responsibility of the role holder is to ensure sales and service in his territory to deliver Voice products (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business.Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing andnew accounts.Key Deliverables:? Deliver Voice and Fixed Line installation as per assigned targets? New account break-in (hunting) for Voice and Fixed Line.? Cross-sell multi-product lines in existing and new customer? Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity? Be aware of competition plans & collect insights for market intelligence? Monitor competition’s customer offerings and planning sales interventions for different class ofclients.Role details:? Build and maintain strong, long lasting client relationships? Negotiate and close orders/contracts to maximize revenue? Develop new business through upsell and cross-sell with existing clients? Ensure timely and successful delivery of our solutions as per client needsProfile:? Min Qualification: Graduate? 0-5 years expTelecommunications,IT Services and IT ConsultingMumbai - Telecommunications
Business Manager - Mid Market
The role is responsible to lead a salesteam of Account Managers for a group of accounts in the Mid-Market / Corporate segment within a particular region. This team will handle sales for all data, voice and other products offered by Airtel. The role is essentially involved in setting, allocating and ensuring meeting of the sales targets for the region.Act as a bridge between the organization and the client to nurture / develop a relationship for mutual benefit and increase market share. Additionally, handle effectively Order Booking, Account Management, Customer Retention, Project Feasibility Customer Satisfaction, Key customer engagements, Inter-functional and Intra functional Interaction Process Flow and SLA adherence Information.TelecommunicationsMumbai - Telecommunications,Consumer Services,Software Development
Product Marketing Manager(B2B Global Business) (3-7 Years)
Marketing Manager- Global BusinessWe’re on the hunt for a portfolio marketing manager to develop and execute marketing strategies to increase product portfolio awareness and adoption in global markets. If you're a data-driven, passionate experienced B2B marketer with demonstrable success in working and driving GTM strategies for global markets, specially US and Europe, you're just who we're looking for. Responsibilities• Drive Engagement and Acquisition at Events –Build best-in-class experiences and brand visibility at marquee industry events, drive customer engagement and new logo acquisition from events, identify new avenues for acquisition from events either by new platforms or new models, own customer participation from start-to-finish for events, and prove return on investment (ROI).• Portfolio positioning, product launch and creative – Develop and own positioning and messaging that resonates with customers and differentiates our portfolio and its products from competitors. Define persona and vertical based positioning across global products and solutions. Work with the creative agencies to ensure creative stands out and gets us brand visibility in the global markets. Partner with the sales and product team and provide the right inputs to launch/re-launch the products with clearlydefined goals.• Ownership of Demand generation funnel, especially inbound channels – Develop and implement strategies to drive awareness, demand, in-bound funnel, event ROI and revenue along with performance marketing teams. Jointly responsible with sales and performance marketing to drive revenue and funnel, especially events and inbound funnel, for the assigned business segments and portfolio.• Messaging and Content Development – Conceptualize and craft product and solution messaging and content assets as per the customer journey to drive demand across media channels – online, offline, website, social, direct and other channels. Work within leadership team to build key executive profiles across media channels.• PR: Work with the corporate communications team to drive media relations and coverage in the global markets.• Driving the channel partner program: Work with channel teams for effective channel partner enablement and communication.• Marketing Automation & Tech – Work on driving the digital campaigns to improve demand generation.• Market, customer, and competitive analysis – Work closely with the customer insights team and be the authority on the customer, the industry trends, and the other industry players.• Sales enablement – Empower sales teams with the right pitch, battle cards, high-value sales tools, and assets to drive sales.• Evangelism – Serve as a go-to portfolio expert for all products and solutions of global business. Requirements• Strong domain knowledge and market understanding of connectivity or/and data center products• Demonstrated experience in setting and driving growth for portfolio/product lines through Brand and Content strategies• Proven capability in driving marketing objectives across channels (events, digital marketing, website, email, social media, GTM kits, thought leadership, analyst relations, digital connects, content)• Demonstrable experience collaborating with cross-functional teams across geographies• Effectively prioritize and ability to multi-task, should be able to work in fast-paced, dynamic and deadline focused environment• Eye for detail, ability to work with designers/creative agency/editors and provide the right inputs for effective delivery of campaigns• Able to work in ambiguity and lead the discussion to measurable outcomes Skills Required• Exceptional writing, reading and editing skills; ability to distil complex products into simple messages• Ability to multitask under pressure and meet deadlines with a positive attitude• Interpersonal communication skills• Proven ability to thrive in an ambiguous environment and attitude to get things done• Good knowledge of marketing campaign platforms like Marketo/Eloqua/etc.• Good knowledge of Google AdWords, SEM, SEO Educational Qualifications• MBA (Marketing)Work Experience• 2-6 years of work experience• Worked in the B2B space• Experience with driving Brand and GTM for global markets.Telecommunications,Consumer Services,Software DevelopmentGurugram - Telecommunications,Computer and Network Security,Computer Hardware Manufacturing
Account Manager - Enterprise (Senior Manager Level)
Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOsDriving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenueAugment solution selling, and drive new product penetration in emerging marketsCo-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn controlTo work in alignment with processes on Data and VoiceTelecommunications,Computer and Network Security,Computer Hardware ManufacturingChennai